The supervisor is accused - and at the same time, he would be responsible for solving such work-based problems. The company structure brings him into a conflict of roles. And the person accusing him does not believe that he would solve the problem independently.
In the discussions that could clarify such tense situations, more tensions often arise. Proitera mediates conflict talks between employees and/or their superiors. Thanks to a professional moderation, the immediate superior, for excample, is relieved of the mediation task. Terminations can be avoided.