Case management – the added bonus to occupational social counselling (EAP)

As part of our case management service, we support your company with optimised action and care processes that will help reduce your long-term health costs.

Recurring illnesses can be a symptom of underlying problems. So it’s always worth taking a closer look at regular absences.

However, managers and HR managers often lack the necessary resources and knowledge to get to the root of the underlying causes. This is where our health management (‘case management’) comes into play. We identify the needs of all those involved, find suitable solutions and coordinate access to the necessary resources, such as medical specialists and social security.

Your advantages

  • Early detection of recurring single-day absences
  • Faster reintegration of long-term sick employees
  • Maintaining work capability
  • Sustainable retraining or smooth role transition for affected staff
  • Relieves managers of employee-support responsibilities

Our services

  • Individual support in the event of illness (case management)
  • Health prevention (courses and seminars)
  • Development of concepts with process descriptions and flowcharts
  • Manager training
  • Process coordination and checks
  • Individual counselling for staff members and managers who fall ill

Absence costs

20% of all personnel costs are related to absences

Around one-fifth of all personnel costs are attributable to absences. Thanks to a structured, targeted health management programme, we can reduce this figure by up to 20% a year. We deal with absences systematically and support sick staff members on their path to a quicker recovery.

Advantages of health management

Structured processes and targeted solutions

We help you to get absences and associated costs under control. Our health management enables solutionoriented individual case support and sustainable coordination for longterm sick employees without placing an additional burden on your company. Thanks to structured processes, you will be able to recognise recurring short-term absences at an early stage in the future. We also support you in finding solutions for more complex illness cases and ensure that long-term sick employees can return to work more quickly.

Are you interested?

Our «Support» consulting package includes case management as a seamless complement to company social counselling

Operational challenges

  • Unclear responsibilities
  • Lack of instructions for action
  • Too little time to deal with individual employees

Our support for your company

  • Practical concepts with process descriptions and flowcharts
  • Supervisor training
  • Process coordination and checks
  • Individual counselling for employees on sick leave and their supervisors
Package
«Entry»

Flexible and discreet – for when you need occasional support.

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  • Occupational social counselling (based on time spent)
Package
«Assistance»

Full support for you and your team – every day.

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  • Occupational social counselling
  • Personal advisor
  • Additional packages available
Package
«Support»

In-depth support – for complex and long-term situations.

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  • Occupational social counselling
  • Case Management & Health Management
  • Personal advisor
  • Additional packages available