1. Your benefits

Early counselling prevents follow-up costs

How does your company benefit when your employees have an external point of contact in conflict and emergency situations? Our experience and numerous studies show that occupational social counselling is both socially and economically worth-while.

Study results

Rapid crisis support and solution-oriented counselling

When people are confronted with difficulties, they have less energy and time to take care of other things. While trying to resolve disagreements, other areas of life become unbalanced. The sooner you tackle these difficulties the quicker you can get rid of them. This minimises the negative impact on the immediate environment. In addition to professional crises, private crises often have financial consequences for the employers of those affected.

By providing access to workplace social counselling, you offer your employees the opportunity to seek help in stressful situations without exposing themselves internally. Attention and sensitivity towards your employees can avert damage to your business. Furthermore, you allow your employees to be the best version of themselves.

Relieved employees and financial savings

Our counsellors are not only direct contacts for employees in crisis. If you have any questions, uncertainties or alarming warning signs, your HR managers and supervisors can contact us at any time. Professional, systematic counselling and further processing often prevent considerable follow-up costs.

Yes, workplace social counselling costs money. However, the savings achieved as a result are higher in the long run. Your company also benefits from positive outcomes such as:

  • Relief for managers and HR (corporate social responsibility – CSR)
  • Savings thanks to fewer days of absence (occupational health management)
  • Employee satisfaction (loyalty)
  • Improved working atmosphere (motivation)
  • Improved work performance (increased quality)
  • Job retention as opposed to staff turnover (costs and image)

In addition, our reporting provides valuable facts and figures on contacts made, consultations, consultation topics and results achieved once or twice a year. This gives HR and management a valuable picture of the mood, and includes suggestions for optimisation that can be incorporated into the overall corporate strategy.

Study results

Empirical studies illustrate the benefits of workplace social counselling

Occupational social consultancy also stands up to sober ROI calculations – as proven by independent studies. They show that it is not only employees who benefit from our services: the measures also pay off for the company. Our team of counsellors attaches great importance to transferring scientific findings into everyday counselling practice.

A study published by the FHNW in 2020 examined the cost-benefit ratio of social counselling mandates in two Swiss companies. It confirms that company social counselling is a worthwhile investment from the company's point of view. The study shows that the reduction in absences and avoidance of resignations resulted in financial benefits for the companies examined. The study also concluded that confidential counselling for employees has been the most important measure for preventing psychosocial risks in recent years.

Final report on the cost-benefit analysis (in German only)

ESENER-2, the second European survey of enterprises on new and emerging risks in the workplace, already addressed the question of which measures are most promising for preventing psychosocial risks in 2015. The result: confidential counselling for employees, as offered by Proitera, is the most important measure.

Download the ESENER-2 study (in German only)