- Your challenges
Your company is a living organism.
How can you best fulfil your duty of care as a humane company without neglecting your core business?
As an external point of contact, our occupational social counselling service supports employees with personal and professional challenges. This contributes to individual wellbeing, relieves the burden on HR managers and supervisors, and strengthens the company as a whole: you benefit from a better working atmosphere, increased employee loyalty and reduced absenteeism in the long term.
Even in companies with a positive corporate culture, personal and professional challenges can lead to reduced staff performance. Increased error rates and fluctuations in perfor-mance can be a sign of underlying causes such as burnout, family conflicts or addiction problems. It is therefore worth taking a look at these issues at an early stage. After all, your employees are the foundation of your business success!
The following key topics show that workplace social counselling provides sustainable solutions to challenges, promotes performance and facilitates reentry into the world of work.
Key areas
Avoiding accusations of bullying
Problems at work
What should you do when conflicts arise between managers and employees? Although the former would normally be responsible for resolving difficulties in the workplace, as a directly involved party, they are no longer able to deal with the conflict impartially. The sooner an impartial person is called in, the sooner allegations of bullying can be avoided.
We mediate in conflict discussions between employees and their superiors. Thanks to professional facilitation, superiors are relieved of the task of mediation.
Dealing with relationship problems and grief
Family and personal difficulties
Private problems can change a person's wellbeing and behaviour almost overnight. Our family counselling service helps with separations or when latent relationship problems suddenly escalate. When loved ones die and the surviving partners or family members fall into depression, we provide targeted grief counselling. The more the social environment is in turmoil, the more difficult it is for people to cope with everyday life. In these situations, it is particularly important to consult an independent contact person – ideally someone who can offer professional distance and experience in conflict resolution.
Budget advice instead of advance payments
Debt and financial problems
What should you do if unexpected additional costs, such as medical bills or tax debts, start to pile up? Those affected are often tempted to ask their employer for an advance. However, the financial relief is deceptive and conflict is inevitable. We can show you alternatives.
Budget counselling or debt restructuring can provide valuable assistance. Our social workers have in-depth knowledge of debt restructuring and the practices of the authorities. They know what is important when corresponding with government agencies.
Solutions and ideas for more consistent leadership
Burnout absences
The number of people affected by burnout is rising. Absences from work can last from six months to a year and a half. Often, the medically prescribed time off becomes traumatic for employees on sick leave: with prolonged absence, they become increasingly apprehensive about returning to work. Returning to work after burnout is difficult.
We provide an external, professionally informed perspective, from where we suggest solutions and provide impetus. We support those affected from the initial contact to their return to the company.
Ways out of the threat
Stalking in the workplace
"Stalking" refers to the repeated and unwanted pursuit, harassment or surveillance of a per-son – often with the aim of controlling, intimidating or threatening them. Stalking can occur both in real life and online (cyberstalking). Frequently, the perpetrators are former partners. Their attempts at harassment can also lead to threats and blackmail in the workplace.
Our consultants show those affected what personal and legal steps are possible. As independent parties, they can arrange further conversations with stalkers and support the victim in establishing firm boundaries.
Constant stress due to short absences
Addiction at work
Employees with addiction problems bring them in to work. When managers suspect an employee of having an addiction, they often find it difficult to address the issue. Many ignore the signs for fear of further aggravating the tense situation at work with a confrontation.
Waiting for the right moment to talk to someone puts those affected at increasing risk: waiting can be dangerous for people with addictions. The duty of care is a legally established protection that must be taken seriously.
Our consultants have the necessary experience in conflict discussions and sustainable counselling strategies to provide long-term support to employees and companies.
Prevention and intervention as opposed to dismissal
Bullying in the workplace
The word "bullying" is on everyone's lips. However, colleagues in their own companies are often too involved to be able to take the initiative. Victims of bullying suffer greatly and usually only manage to seek help at a very late stage. They often resign first and then seek ad-vice afterwards.
The sooner victims of bullying receive concrete help, the quicker their situation can be improved. They learn to address disruptive behaviour in others more quickly and confidently. When implemented in a timely manner and well established within the company, workplace social counselling has a preventive effect: it reduces discriminatory situations in the work-place and prevents absenteeism.
An important point of contact for staff and HR. Proitera’s contact persons are there when you need them.
