1. Portrait

Solution-oriented consulting and effective expertise

We are committed to reconciling the human need for a stress-free working day with the corporate demand for efficient, high-performing employees.

Vision Memberships

With courage, care and reliability, our consultants provide the right impetus to enable those affected to act professionally in difficult situations – before their work suffers because of their private life or vice versa. Together, we act before crises arise in the workplace and the performance of your employees is impaired.

Proitera is 100% independent. In our consulting work, we focus on quality, trust and continuity. Our many years of experience, combined with professionally trained specialists, allow us to handle all cases internally. We support employees with their problems from start to finish – this way, we guarantee high-quality case management and are always up to date.

We are versatile contacts

Our consultants support your company in areas such as:

  • Bullying –

    we recognise the signs and have experience in mediating between the parties.

  • Separation and divorce –

    we are familiar with the legal steps and provide support in reaching a fair childcare arrangement.

  • Addiction problems –

    we offer immediate help and can suggest ways to cope.

  • Addressing the first signs of exhaustion –

    we are a low-threshold point of contact.

  • Financial problems –

    we help to prevent wage advances and debt collection.

  • Dealing with insurance companies –

    our expertise in case management helps to bring about constructive and swift decisions.
Our success stories

Experience and continuity

"Only satisfied, motivated employees perform well in the long term and contribute to the profitability of the company."

With this conviction, Proitera has established itself on the market over the past 25 years and continues to grow steadily. Founded in 1999 by Katja Müggler and renamed Proitera GmbH in 2007, the company has been successfully managed since 2019 by its owner and managing director Jelena Nikles. Developed from the principle of giving small and medium-sized companies access to occupational social counselling, our social workers now advise 90,000 employees from over 200 companies. With 24 locations throughout Switzerland, we are familiar with the local area, have a supraregional network and are always close by to support you. We are familiar with cantonal peculiarities and legal customs. Our social workers provide counselling in all national languages, including English.

Care and loyalty

Mutual trust, continuity and professional competence are essential for successfully advising people in need. We fulfil our dual mandate as an impartial point of contact with diligence and professionalism: we are loyal to the companies that commission us; at the same time, we act in the interests of employees in need of support. In doing so, we take on a mediating, external position without authority to issue instructions and no management function.

Our vision

Company social counselling is too important to be affordable only for large corporations. All employees in Switzerland should be able to benefit from company social counselling. We are committed to this goal by providing company-specific, cost-conscious counselling services. With a keen eye for internal processes and structures and many years of expertise, our social workers provide advice in difficult situations in order to maintain performance and efficiency in the workplace. We enhance companies with solution-oriented specialists and effective expertise. Access to external social counselling strengthens the sense of belong-ing in the company and establishes an internal exchange on equal footing.

Our cost model
The counsellor and social worker discusses the client’s situation using picture cards.

Memberships

Quality assurance

We work in accordance with the recognised guidelines for occupational social counselling set out by AvenirSocial and the National Association for Workplace Social Work e.V. Germany – BBS. The quality label we have held since May 2016 stands for our high professional standards, complemented by certification from our federal association.

Berater und Sozialarbeiter analysiert die Situation gemeinsam mit einer Klientin am Flipchart.